Terms of Service
Sets rules for account use; privacy policy explains what data we collect. Both documents work together—ToS defines conduct; privacy defines data handling.
LEGAL REFERENCE
How We Protect Your Privacy at pk80
Your account security and data privacy are at the centre of everything we do. We've built our privacy practices around the way you play—from the moment you deposit...
Encryption for all transactionsPayment data never shared with game studiosAccount access logs available to youWithdrawal verification for fraud prevention
What This Privacy Policy Covers
This privacy policy applies to your use of pk80 across all devices—web, mobile, and app—and all accounts you hold with us. We collect information when you register, deposit funds through JazzCash, Easypaisa, SadaPay or Raast, play games, request withdrawals, and contact our support team. We also track how you use our platform: which games you visit, session duration, device type, and browser
data. This helps us prevent fraud, settle disputes fairly, and comply with Pakistani financial regulations where local law permits. Your personal data is never sold to third parties. Game studios do not receive your name, phone number, or payment details—only anonymised play data to improve their titles.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HOW WE OPERATE
Security & Compliance Commitments
Encrypted Connections
All traffic between your device and our servers uses TLS 1.2 encryption. JazzCash, Easypaisa, SadaPay and Raast transactions are encrypted at the payment gateway and tokenised—we never store raw card or wallet details.
Fraud Detection
Our systems monitor withdrawal requests, login attempts from new locations, and duplicate accounts. Unusual activity triggers manual review before funds leave your account.
Access Controls
Only authorised staff can view account data. Game studios, payment partners, and affiliates work on a need-to-know basis. Internal logs track who accessed your information and when.
Data Retention
We keep transaction records for seven years to satisfy financial audit requirements in supported regions. Account data is deleted 90 days after you close your account, unless a dispute is active.
Third-Party Audits
Our encryption protocols and data-handling practices are verified annually by independent security auditors. We publish non-technical compliance summaries on request to registered accounts.
Incident Response
If we detect a breach, affected users receive direct notification within 24 hours. We maintain incident logs and provide credit-monitoring support where applicable.
POLICY CONSISTENCY
Alignment Across Our Legal Documents
Payment Terms
Our privacy policy complements payment-partner agreements with JazzCash, Easypaisa, SadaPay and Raast. Each partner handles their own data per their privacy terms; we handle gaming and account data.
Cookie Policy
Separate document listing tracking pixels, session cookies, and analytics tools. Privacy policy explains why we use them; cookie policy lists each one and how to disable.
Support & Disputes
When you submit a dispute, our support team may share your transaction history with payment partners to verify withdrawals. Privacy policy covers this cross-check process.
Account Closure
Closing your account triggers a 90-day data-deletion window. Terms explain how to close; privacy policy confirms what happens to your information after closure.
Marketing Consent
We send promotional emails only if you opted in during registration. Privacy policy explains consent collection; your account settings let you toggle promos on or off anytime.
Changes to This Policy
We notify all users via email if we materially change privacy practices. You have 30 days to review changes; continued play means acceptance of the updated policy.
What Defines Our Data Approach
Minimalist Collection
We ask only for information needed to verify your identity, process deposits via JazzCash, Easypaisa, SadaPay or Raast, and settle withdrawals. No unnecessary fields in our registration form.
Payment Tokenisation
When you save a JazzCash or Easypaisa wallet, we store a token, not the actual number. Game servers never see your payment details—only a secure reference.
Session Isolation
Your play data is kept separate from your identity data. Live-table footage shows no names or account IDs—only your player number. Anonymised stats help us improve game experience.
Withdrawal Verification
Before funds leave your account, we verify ownership via SMS to your registered number or a security question you set. This prevents account takeover and protects your SadaPay or Raast destination.
Device Fingerprinting
We log your device ID and browser signature to detect unusual login activity. If you log in from a new phone, we send a confirmation link. You can always revoke device access from account settings.
Data Portability
You can request a copy of your personal data at any time—your registration details, transaction history, session logs, and support tickets. We email a structured file within 5 working days.
Common Privacy Questions
No. Game studios receive only anonymised play data—session length, game name, win/loss aggregate—never your name, phone, email, or payment method. We act as the data processor; the studio operates the game. Your identity stays with us.
We retain transaction records for seven years for audit and regulatory compliance in supported regions. Your personal details (name, phone, email) are deleted 90 days after account closure. Dispute records stay longer if a claim is active.
Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. We compile your registration info, transactions, session logs, and support history into a structured file emailed within five working days.
Completely. All payment details are encrypted during transmission and stored as tokens—never as raw numbers. Payment partners like JazzCash and Easypaisa decrypt the token only when you request withdrawal. We never see your full credentials.
Change your password immediately via the 'Forgot Password' link. We'll send a reset link to your registered email. If you suspect unauthorised access, contact [email protected] within 24 hours. We review your session logs and lock suspicious devices.
We use session cookies to keep you logged in and analytics pixels to measure site performance. These are not used for third-party advertising. You can disable non-essential cookies in your browser settings; essential cookies keep your account secure and cannot be disabled.
Email [email protected] with 'Privacy Complaint' in the subject line. Our data-protection officer reviews all enquiries within 48 hours. For regulatory complaints in supported regions, you can escalate to local financial authorities if you're not satisfied with our response.